Privacy Policy

1. Introduction

At LogUI ("Company," "we," "us," or "our"), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and otherwise handle your information when you use our website and services.

2. Information We Collect

We collect information in various ways, including:

• Account Information: When you create an account, we collect your name, email address, and password.
• Payment Information: We collect payment details through Stripe. We do not directly store full credit card information; Stripe handles this securely.
• Log Data: When you use LogUI, we collect and store logs and monitoring data that you upload to our platform.
• Usage Information: We collect information about how you interact with our services, including IP address, browser type, pages visited, and timestamps.
• Device Information: We may collect information about the device you use to access our services.

3. Stripe Payment Processing

LogUI uses Stripe to process payments securely. Stripe is a third-party payment processor that handles credit card and payment information according to their privacy practices. Stripe may collect and process payment data, including transaction history and billing information. We encourage you to review Stripe's Privacy Policy to understand how they handle your data.

When you sign up for a free 7-day trial of our Basic plan, your credit card information is collected by Stripe for verification and potential future billing purposes. No charges will be made during the trial period unless you choose to upgrade to a paid plan.

4. How We Use Your Information

We use the information we collect for the following purposes:

• To provide and maintain our services
• To process payments and send billing information
• To send administrative information and service updates
• To respond to your inquiries and provide customer support
• To improve and optimize our services
• To detect and prevent fraudulent activities
• To comply with legal obligations

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this Privacy Policy. If you delete your account, we will delete your personal information within 30 days, except where we are required to retain it for legal compliance.

7. Your Rights

Depending on your location, you may have the following rights:

• The right to access your personal information
• The right to correct inaccurate personal information
• The right to delete your personal information
• The right to restrict processing of your information
• The right to data portability
• The right to opt-out of marketing communications

To exercise any of these rights, please contact us at ab@zexware.com.

8. Third-Party Services

Our website may contain links to third-party websites and services. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party services before providing your information.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on our website and updating the "Last Updated" date below. Your continued use of our services following the posting of changes constitutes your acceptance of such changes.

10. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us at:

Email: ab@zexware.com